Coastal Balance understands how valuable your time is and we will strive to make sure that we are not late for your appointment. We would appreciate the same level of courtesy.

If you are unable to attend your scheduled appointment time, please let us know at least 24 hours in advance, so that we can offer your time to another patient in need. If you fail to provide 24 hours notice, we must charge you the full fee of the consultation, as your physiotherapist will, otherwise, not be paid for his or her time.

If you happen to arrive late, but in your allotted appointment time, you may have a shorter consultation, so as not to inconvenience waiting clients. We understand that unforeseen circumstances may arise occasionally, and we will do our best to reach an accommodation that will benefit both you and your physiotherapist.

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